Our success has been the quality of our tutors. We invest a lot of time in training and assessing our tutors before they start their one on one classes with students. All our tutors have a minimum of 5 years of experience working in the common core curriculum in the USA.
We focus on three major aspects while we recruit tutors.
Our tutors are provided extensive training before they start their tutoring job. Training includes training on the contents and materials, training on technology, and training on effective communication with students. The 3-level training process provides the tutors will all the additional skills to be effective in their class. Training is part of our continuous quality process. All our tutors are audited frequently, and training needs are identified based on their performance and student feedback.
All our tutors are required to take Smartlabz certification and assessment, which comprise of specific grade-wise questions from our database. All tutors are required to score an ‘A’ before starting their tutoring classes. Assessment is ongoing with Smartlabz, and student reviews and feedback are shared with the tutors for continuous quality improvement.
I had my apprehensions about the online system, but their academic coordinator explained everything to me and did a very nice demo class. I have enrolled my daughter in Math class, and she is enjoying it. The online worksheets are a great add on for weekday practice
Claudia Chu
6th Grade Parent
My son started with homework help for maths, and now he likes it, he takes every week classes now and is enjoying the sessions.
Ajay
9th Grade Parent
The tutor was really nice and my son has started liking the online classes. I have seen a great deal of difference in my son’s class performance in maths since I started with Smartlabs
Rohini
3rd Grade Student Mother
Both my daughters are enrolled in Smartlabz, and they really like it. The content is very online friendy and made with young kids in mind. They are able to use it very easily. I highly recommend Smartlabz to parents.
Nisha
4th Grade and 2nd Grade Parent
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